Derek VanDenHandel, Director of Technology
585-293-1800 ext 3200 or email firstname.lastname@example.org
Students and parents can use this email to communicate with the CCCSD ITS support team: email@example.com
Our seventh district goal is to "integrate and utilize technological resources to enhance and improve learning, communication, and efficiency." Derek VanDenHandel, Director of Technology, ably leads that effort. He heads our Information Technology (IT) office, which is responsible for student and staff computing, and our voice, video and data infrastructures. In addition to our hardware, they manage the many systems for communications and student/staff data management. Our IT team works hard supporting and growing our systems and they are continuously improving reliability, security, and ease-of-use.
Help Desk Manager: Monica Boxx
Our IT Help Desk provides a quick response to user requests for technical assistance. They offer assistance to our users who may be experiencing issues with computer software, hardware or system problems. They answer questions and where possible, resolve problems immediately. When escalation is necessary, they work with the IT staff to assign tickets and coordinate communication between the user and the Technician until the issue is resolved.
Computer Support Assistants
The district has assistance at each building level with the Computer Support Assistants. They help teachers with training, service, integration and will elevate unresolved needs to the next level:
- SHS Computer Support Assistant
- MS North and South Computer Support Assistant
- Elementary Computer Support Assistants (Grades K-4)
Cindy Skirment - Fairbanks Road Elem.
Mary Cody - Chestnut Ridge Elem.
Beth Mineti - Churchville Elem.
Computer Network Technicians
The Computer Network Technicians are the next level and work at all sites and behind the scenes. They have an advanced knowledge of voice, video and computing systems and provide the upper level support needed for these systems. Also, their project management skills help new and yearly projects and implementations.
- Jack Gudonis - Computer Network Technician
- Alison Steinmiller - Computer Network Technician
- Tim Pios - Computer Network Technician
The Network Administrator maintains the district voice, video and data network infrastructure. They continue to grow and improve our back-end systems and services to maintain a robust, responsive, safe, secure and reliable voice, video and data system:
- Joe Harmon - Sr. Network Technician
- Ross Aronson - Sr. Network Technician
Computer Application Specialists
The district's Computer Applications Specialists, lead our district in its use and advancement of the student and staff data systems.
- Laurie Kastner - Computer Application Specialist
- Jim Brahaney - Sr. Computer Application Specialist