What information do you already have in your system? Each school year, a form is sent home to verify student guardian and contact information. You can return this form with updated information or you can contact Geri Pehta at 293-1800 extension 2041 to verify and change contact information.

I do not want to receive messages from the school on certain phone numbers. How can I have those numbers removed? Please contact Geri Pehta at 293-1800 extension 2041 to remove any phone numbers from the Connect-Ed service.

How many phone numbers can I have the Connect-Ed service call? Up to 3 numbers per guardian, 6 maximum per family.

What will happen when the system is used? You will receive a phone call at each of the phone numbers in our system. Even after you receive a message at one phone number, the system will continue to call the remaining phone numbers.

If I have children in more than one school, will I get repeat calls? No. The system will call each of your numbers only once.

What if a called number is not answered? If there is no answer, the announcement will be left on your voicemail or an answering machine. If you do not have an answering machine or voicemail service, the system will redial your number up to three times.

My work phone number requires dialing an extension. Should I include my work number on the list? Not for the Connect-Ed service. We still want your work contact information for our records, but the Connect-Ed service is not capable of dialing an extension. Only direct-dialed lines can be reached.

Will our school still use other traditional means to communicate emergency and other urgent news to parents? Yes, we will continue using other traditional means to make emergency announcements, including our District website at www.cccsd.org, as well as radio, TV and e-news email notifications. The Connect-Ed service is an extension of the traditional methods we’ve used in the past that responds to the busy, mobile lifestyle of today’s families.